Smooth Cash Flow, Efficient operations
NCRi offers a full suite of solutions to decrease receivables, improve costs and deliver quality customer interactions.
Under the leadership of the most proficient specialists from our industry, with a collective experience of over 80+ years, NCRi’s expert team and cutting-edge technology promise uninterrupted cash flow and smooth operations. When technology meets human expertise the delivery of extraordinary results becomes inevitable.
Analytics
Artificial intelligence
Artificial intelligence and findings from behavioural report for better prospects of success.
Customer Segmentation
Analytics for customer segmentation
Data Analytics
The use of data analytics for predictive reporting.
Enabled to Empower You
Business Intelligence
Business Intelligence experts managing analytics and predictive reporting.
Experienced Workforce
Highly Qualified and experienced workforce to fulfill client expectations in no time.
In-house Psychologists
In-house Psychologists to design strategies and improve performance.
Simplify Your Practice and Maximise Revenue
Psychometric strategies
Psychometric assessments aid us in hiring agents and segmenting clients suitability for a role based on the essential cognitive skills and personality characteristics.
SMS Server
We are highly equipped with a state of the art SMS gateway that allows us to send or receive text messages between local and/or international telecommunications networks.
Data Servers
We have CRMs and database mechanisms to streamline processes and optimise data within a secure environment. Our data servers are SOC I and SOC II compliant to maintain clients data integrity and security.
Skip tracing
Agents at NCRI use skip tracing techniques to improve contactability for their clients. We are technologically equipped with modern skip tracing tools to make sure the availability of relevant and authentic information.
Productivity tools
We at NCRI ensure the consistency of agents’ productivity through modern monitoring tools and techniques along with expert Quality assurance teams.
Multiple diallers
We customise customer experience campaigns to increase contact rates and conversion with the help of multiple dialers: Predictive, Power and Preview dialers.