Accounts Receivable (AR) is the nucleus of many businesses, representing the money owed by customers for goods or services delivered. Effective AR management is crucial for maintaining a steady cash flow, which is essential for meeting operational costs, investing in…
Understanding Accounts Receivable Tips & Their Role in Business Operations
Liquid cash or cash flow is a critical determinant of corporate financial health. While sales generation is paramount, the timing of revenue realization is equally significant for sustainable growth. Accounts Receivable (AR) emerges as a pivotal component within this context.…
Using Data Analytics to Optimize Accounts Receivable Collections
Accounts receivables are the often-overlooked lifeline of your business. While sales figures might grab the headlines, the true heartbeat of your company’s financial health lies in the timely collection of outstanding invoices. It’s the cash flowing in from these accounts…
Essential KPIs for Measuring Accounts Receivable Performance
It is your accounts receivable (AR) staff that is responsible for fueling the fires of your business if cash is the gasoline that drives your company. Having a clear perspective of how the company is tracking its collections and where…
Enhancing Customer Relationships Through Better Accounts Receivable Practices
You may be surprised to hear that 84% of C-suite executives and other financial executives see CX as an integral aspect of Account Receivables practices. There were 103 influential decision-makers surveyed for the 2022 AR Pulse Check by SSON and…
How to Develop a Proactive Accounts Receivable Policy?
Is your cash flow feeling sluggish? I have a solution for you and that is a perfect AR strategy! Money that is due to a company by its customers for products or services that were bought on credit is referred to…
Integrating Accounts Receivable with Your ERP System for Better Efficiency
Did you know that about 82% of small businesses fail due to cash flow problems.? Integrating AR with your ERP system can be a game-changer for financial visibility, cash flow management, and overall business efficiency. Let’s dive into why this…
What Role Does Emotional Intelligence Play in Customer Experience?
Businesses are progressively recognizing the pivotal role of emotional intelligence (EI) in shaping customer experiences. Did you know that there is a 22x increase in the likelihood of better performance for businesses that place a premium on emotional intelligence? In…
What are the Steps to Ensure Consistency in Customer Experience Across All Touchpoints?
Providing a consistent customer experience across all touchpoints is crucial. Did you know that 73% of consumers point to customer experience as an important factor in their purchasing decisions, yet only 49% say that companies provide a good customer experience?…
How does Employee Engagement Affect Customer Experience?
Let’s get to know that the secret to a fantastic customer experience isn’t just the latest tech or fancy marketing. It’s something much more human—employee engagement. When your team is fired up and genuinely invested in their work, it creates…