In your next sales call, ask these 6 rapport building questions. Have you ever received a sales call that started with a casual “How are things going?” question? Rapport-building questions, like this one, can help you create a relationship. However,…
Lead Generation Challenges
One of the oldest and most popular methods of marketing is lead generation. Marketers have adopted this methodology in one way or another, for years. Regardless of it being one of the most used methods, even experienced marketers sometimes face…
Top Outbound Call & Contact Center KPIs and Metrics That Matter
Contact centers are sophisticated operating facilities that employ a variety of tools and software to provide an exceptional customer experience at a low cost. Improvement in contact center performance is always critical to achieving, hence constant tracking of outbound call…