Whether it’s updating customer information, responding to FAQs, or providing account information, our customer care solutions will enhance your customers’ experience and allow your business to focus on core functions. In addition to our onshore presence, we offer offshore and nearshore solutions, with a team of expert agents and management to bring low cost and high quality care interactions.
If this year has taught us anything, it is that customers have moved to digital interactions and are seeking providers who can offer multiple, flexible options for communication. We can leverage your technology or enhance your current channel strategy by bring our SMS, chat, voice and email solutions, to interact with your customer in the manner they prefer.
“I would like to recognize NCRi for being an instrumental partner in performance across multiple segments on our portfolio. It’s critical to our brand that we have partners who can share in resources when needed, while keeping our brand’s reputation and customer experience as a top priority.”
Customer Care Services
More About NCRI
NCRi has over 8 decades of combined experience assisting businesses large and small through good times and bad.
+1 888-670-NCRi (6274)
6285 Northam Dr. Suite 400
Mississauga, ON L4V 1X5
5075 rue de Sorel, Suite 500 Montréal, QC H4P 1G6