High-Expectation CX Delivered
Our call center services can provide flexible solutions year-round for Inbound, Outbound and Lead generation, during peak seasons or support new product launches to maximize your potential.
We offer omni-channel customer experience services with high levels of accessibility and reliability of information for customers. NCRi takes pride in offering seamless On-shore, Near-shore and Off-shore CX to its clients. Our customer service agents are highly skilled and trained to ensure a high level of contact centre services. Specialising in inbound call centre services, outbound call cent and customer retention, we offer higher efficiency at a lower cost; dominating the call centre industry for years. Our virtual sales team tailors customer experience solutions according to your varying needs.
Lead Generation Services
With our call center services, clients can stop worrying about leads, opportunities, sales and focus on product improvement.
Outbound Call Center Services
We provide a consistent experience to your consumers across all channels, including phone, chat, email, text, and social media.
Inbound Call Center Services
We provide a number of outbound call center solutions including awareness, customer retention, generating leads and onboarding call.