NCRi by the Numbers
Our goal is simple: to provide the best and most cost-effective business solutions to our valued clients and strategic partners, with the utmost regard for their customer. We are committed and extremely resourceful – giving us an advantage over our competitors. We are dynamic and flexible, with a corporate culture that engages our employees. We provide solution offerings that bring technology and innovative strategies to reduce cost and build efficiencies.
Our all-embracing commitment to superior results and exceptional service means NCRi is a trusted partner to organizations large and small, public and private, local and global. We deliver exceptional results by empowering people, enabling technology, and elevating processes.
We recognize that every client has unique requirements and offer flexible, tailored services to meet them. No matter your needs, we will design a program to deliver. We take pride in expertly handling a wide variety of client needs, delivering customized services and outstanding results, without costing you the world. NCRi is your best choice of BPO partner.
Our Mission: To be your strategic partner of choice.
We are an innovative and agile BPO company that supports organizations across industries, with a commitment to our clients, their customers and our employees through integrity and trust. We transform the entire customer experience, by empowering and developing our team, enabling technology to drive innovation, and continually improving our systems and processes.
Our goal is simple: to provide the best and most cost-effective business solutions to our valued clients and strategic partners, with the utmost regard for the customer. We work smart and hard – giving us an advantage over our competitors.
• We create a corporate culture that engages our employees
• We provide solution offerings that bring technology and innovative strategies to reduce cost and build efficiencies
• We are laser-focused on solutions with meta, small and big-data analytic intelligence to give you important insights
• We maintain rigorous compliance and security protocols
• We are dynamic and flexible
NCRi works to transform your customer experience by empowering and developing our team, embracing technology to drive innovation, and continually improving our systems and processes. We deploy state of the art technology and systems to ensure maximized benefits to our customers, and continually review our technology offerings to ensure we stay at the head of the crowd. We are able to assess and respond to changing trends and circumstances with speed and flexibility – for example, in response to the COVID-19 pandemic we rapidly shifted to remote working, deploying and scaling our security and communications solutions in a matter of days, ensuring minimal downtime for our customers without compromising on security or performance. As an agile and forward-thinking organization, NCRi is happy to discuss technology with our customers and to adopt new systems as needed.