We are Committed
We transform the entire customer experience, by empowering and developing our team, enabling technology to drive innovation, and continually improving our processes.
Our Services
With swiftly changing market trends and high-expectation consumers we have expanded our services, equipping our partners to reach full potential by bringing together technology and human ingenuity. Adding substantial value to our delivery, fitting to the global financial conditions.
Why Choose Us
At NCRI we value our clients and strategic partners, providing them with the best, most cost-effective business solutions. Bringing cutting-edge technologies and innovative strategies to the table, because we believe when we grow, you grow.
From our blogs
Embracing the Future: Humanizing Hybrid Workplaces
When in the year 1989, urban sociologist Ray Oldenburg was defining his theory of a “third place”, he was certainly focusing on a missing element from American society. He referred to space for individuals beyond work and home. A space…
Best practices and tools for QA in a call center
What Does The Term QA imply? With the rising importance of Net Promoter Score (NPS) and customer satisfaction surveys (CSAT), BPOs have shifted their attention towards excellent quality assurance both to customers and clients. So what exactly does the quality…
The Future of HR – An Approach to Futuristic Technology with 3E’s
Humans have always used technology to extend their mental and physical capabilities. Today we are advancing towards a world where information and knowledge are converging into a virtual network that can be managed and accessed easily. All modern-day business departments,…