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Tag: Intent Data

Use of Intent Data for Better Customer Experience

How to Use Intent Data to Improve Your Customer’s Experience?

Posted on: November 24, 2023 Last updated on: November 24, 2023 Written by: Ayesha Mumtaz Comments: 0
It is not only useful but necessary to have a good understanding of your consumers. Here comes intent data, the magician who works behind the scenes to turn data into insights. Let’s get to the bottom of the riddles surrounding…
Continue reading “How to Use Intent Data to Improve Your Customer’s Experience?”…

Recent Posts

Accounts Receivable Strategy: How to Improve Cash Flow in 2025?

Managing your accounts receivable (AR) is not just a back-office task anymore. It has become an essential element for business success. As we enter 2025, businesses that do not rethink their accounts receivable strategy may face slow cash flow, more…
Continue reading “Accounts Receivable Strategy: How to Improve Cash Flow in 2025?”…

Payment Isn’t the Problem – Your Process Might Be

Ever wondered why your cash flow still feels tight even when your invoices are getting paid? It’s not always about the money coming in. Sometimes, it’s about how you manage the process behind it. For many BPO firms like Abacus…
Continue reading “Payment Isn’t the Problem – Your Process Might Be”…

More Reminders, Less Results? Why Your Payment Follow-ups Aren’t Working?

In the fast-paced world of Business Process Outsourcing (BPO) and contact centers, efficiency is paramount. Yet, despite deploying multiple reminders—emails, calls, SMS—collections teams often face the perplexing issue of Unsuccessful Payment Collection. The traditional approach of increasing the number of…
Continue reading “More Reminders, Less Results? Why Your Payment Follow-ups Aren’t Working?”…

Can AR Be Customer-Friendly and Effective? Yes, Here’s How

Is it possible for Accounts Receivables (AR) to be both operationally efficient and customer-centric? Absolutely- when done right. In today’s BPO and debt collection ecosystem, the paradigm is shifting. Agencies are no longer judged solely on how much they recover,…
Continue reading “Can AR Be Customer-Friendly and Effective? Yes, Here’s How”…

Chasing Payments Isn’t a Plan: Rethink Your Receivables Strategy

Let’s face it—chasing invoices is exhausting. You send polite reminders. You follow up again. Then again. Meanwhile, the unpaid invoice just sits there, silently choking your cash flow. But here’s the kicker: doing more follow-ups won’t fix a broken accounts…
Continue reading “Chasing Payments Isn’t a Plan: Rethink Your Receivables Strategy”…

About NCRi

Our team’s mission is to develop and support digital solutions for our consultants and clients, so they get better, faster insights and results. We are at the forefront of the digital disruption in consultancy by delivering technology solutions that help solve the most difficult problems.

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